CAREERS

As an After Sales Engineer, you will play a crucial role in ensuring customer satisfaction and loyalty. You will be responsible for providing technical support and assistance to our customers after they have purchased our products. Your expertise will be vital in maintaining strong customer relationships and ensuring that our products meet and exceed customer expectations.

Responsibilities:

• Provide technical support to customers via phone, email, or in person
• Troubleshoot and resolve technical issues
• Coordinate with the sales team to ensure customer satisfaction
• Conduct product demonstrations and training sessions for customers
• Document and report technical issues and solutions

Qualifications:

• Bachelor's degree in Biomedical Engineering
• Experience of 1-3 years in a technical support role
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team